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Terms of Service

Terms of Service

Moneroplace is a service that enables its users to find others interested in trading cryptocurrencies for local currencies and vice versa. We do not facilitate the exchange of fiat currency for a digital currency, and we do not provide a digital currency exchange service. Moneroplace does not purchase cryptocurrencies from, or sell cryptocurrencies to, its account holders.

Nothing on our website is intended to constitute legal or financial advice. The information on our website, and the posting and viewing of any the information on our website, should not be construed as, and should not be relied upon for, legal, financial or taxation advice in any circumstance.

1. Your Acceptance of Terms

If you do not agree with any of these Terms of Service please do not use this site, by using this Site you will be deemed to have irrevocably agreed to these terms. Please note that these Terms of Service may be revised and reissued without notice at any time. You should visit this page regularly to review the current Terms of Service, since your continued use of the site will be deemed as irrevocable acceptance of any revisions.

2. Allowed Jurisdictions & Compliance with Laws

Services provided by Moneroplace or your own usage of these services might not be legally allowed in certain jurisdictions. By accepting these terms and services you confirm that you are not a resident of a such jurisdiction. Although our website may be accessed from any country, we make no representation that the services comply with the laws of any other country. If you use the services, you are solely responsible for ensuring compliance with your local laws. You warrant that will use the website and the services in compliance with all applicable federal and state laws and regulations governing Money Service Businesses or Cryptoasset Businesses or Virtual Asset Service Providers or similar applicable regulation of the jurisdiction you are located in and the laws of your country.

3. Moneroplace Arbitration Protection Fees

For trades concluded through the Moneroplace trading platform, Moneroplace charges a 1% arbitration protection fee for the maker (the person who placed the advertisement listing). The fee is charged in cryptocurrency.

4. Other Taxes

By using Moneroplace, you are responsible for determining what taxes apply to any trades you conduct with other Moneroplace users. You must pay for all taxes applicable to all trades in which you participate. You indemnify Moneroplace for any claim, loss or damage arising from your failure to pay applicable taxes.

5. How to Contact Us

This site is owned and operated by Moneroplace. You can contact us at any time. Please send us any questions, requests or general correspondence by contacting our support.

6. Registration and User Account

To access this site or some of the resources it has to offer, you may be asked to provide registration details in order to register a user account ("account"). It is a condition of use of this site that all the details you provide will be correct, current, and complete. If we at Moneroplace.com believe the details are not correct, current, or complete, we have the right to refuse you access to the site, or any of its resources, and to terminate or suspend your account. You may only act on your own behalf. Your account can not be used to act as an intermediary or broker for any person or entity. You may only use your own account to trade at Moneroplace.com and you may only use one user account at a time for trading. You are responsible for maintaining adequate security and control of any and all IDs, passwords, personal identification numbers (PINs), or any other codes that you use to access Moneroplace. You are not allowed to sell, borrow, share or otherwise make available your account or any detail necessary to access your account to people or entities other than yourself. Your account must not contain misleading or fraudulent information, including, but not limited to having a non-personal phone number, creating fake reputation information for your account, faking your country of origin or providing fraudulent identification documents. We may at any time require you to complete our ID verification process and may also require you to submit additional identification documents to Moneroplace if we deem it necessary. Failing to complete ID verification will be considered a violation of this agreement. We may close (upon which the account's Monero arbitration bond and fee balance will be forfeited), suspend, or limit your access to your account or to other Services we offer, and/or limit access to your Monero arbitration bond and fee balance for up to 180 days (or longer if pursuant to a court order or other legal process) if we consider that you are using the Moneroplace platform to scam other users or for any other unlawful purpose, or if we receive reports that you are communicating unlawful or defamatory messages to other users, or if Moneroplace is required by law to do so, or if you violate these Terms of Service or any other agreement you enter into with Moneroplace, or as otherwise specified in these Terms of Service or other agreement you have entered into with Moneroplace, or for any other reason in our absolute discretion. If you do not login to your account for over 180 days, your account and its Monero arbitration bond and fee balance will be considered as forfeited. We may also use proprietary fraud and risk modeling when assessing the risk associated with your account, high risk users are deemed to be in violation of this agreement. If we determine that you have at any previous point in time violated this agreement or any other agreement that you have entered into with us we will immediately close, suspend or limit your account and Monero arbitration bond and fee balance as per the terms outlined in this agreement.

A Customer may use their account only for their personal use. A Customer shall not: (1) allow any other person to use their account for any reason; (2) use the Service to directly send value (i.e. cryptocurrency) to any other person; (3) use the Service to directly receive value (i.e. cryptocurrency) from any other person; or (4) create an account using the information of another person.

7. Advertisements and Trading

With a registered account you can create Monero trade advertisements ("advertisement" or "ad" or "ads") to advertise that you are purchasing or selling Monero. You may initiate Monero trades ("trades" or "contacts") by contacting advertisements created by other users or wait for users to initiate trades with you by contacting ads created by yourself. By initiating a Monero trade you agree to be bound by the advertisers terms of trade ("advertisers terms") set forth by the advertiser and displayed as terms of trade on the advertisement page. The terms of trade as determined by the advertiser are valid in all cases except when the advertisers terms contradict the Moneroplace Terms of Service or are illegal or if both parties of the trade consent to alter the terms of trade. The price or price equation that is defined in the advertisement must contain any and all fees that the advertiser requires the user initiating the trade to pay. After initiation of a trade the Monero price is locked and cannot be changed or any additional fees added without consent from both parties of the trade and Moneroplace.com. Monero advertisements must be placed in the correct payment category, if a category does not exist for the payment method it must be placed in the Other category. We may hide, remove, or limit your advertisements, if you violate these Terms of Service or any other agreement you enter into with Moneroplace, or as otherwise specified in these Terms of Service or other agreement you have entered into with Moneroplace. Valid payment details must be provided through the Moneroplace trade system. It is a violation of this terms of service to provide payment details through other communication channels. In case a payment made by a Monero buyer to a seller is frozen, held, reversed, charged back or in other ways withheld from the Monero seller the buyer will be considered in breach of these terms of service. User information of the buyer can be provided to the seller to assist in recovery of the funds. Monero in an amount equal to the amount of the trade must be held in an arbitration bond during the whole trade process until the seller has received payment in full. Monero buyers must be able to, upon request by Moneroplace, provide adequate proof of payment for up to 180 days after the trade has been completed. We use proprietary fraud and risk modeling when assessing the risk associated with your account, your ads and your trades. If we find your account to pose a high risk to Moneroplace or our customers we will consider you in breach of these terms of service and may temporarily limit your account and freeze your Monero arbitration bond and fee wallet in accordance with these terms of service. We do not have any bank accounts that hold users' funds, nor do we facilitate or escrow any local currency payments between buyers and sellers. Trades are settled between unhosted wallets and accounts that directly belong to the trade parties.

Local Cash Advertisements

Local Cash advertisements ("Local ads" or "Local Advertisements" or "Cash advertisements") are advertisements in the categories "Buy Monero locally" and "Sell Monero locally" or any other advertisement where the payment method is specified as cash or where the advertisement type is local sell or local buy. You are allowed to have active ads with only one account at a time. Multiple ads per city are not allowed unless the ads are limited to different customer groups and have a price difference of at least 3 %.

Online Advertisements

Online advertisements ("Online ads" or "Online advertisements") are advertisements in the categories "Buy Monero online" and "Sell Monero online" or any other advertisement where the payment method is any other than cash or the advertisement type is online buy or online sell. You are allowed to have active ads with only one account at a time. You must place your ads in the correct payment category. Multiple ads for the same payment method are not allowed in the same country unless the ads are limited to certain customer groups.

8. Accounts Verified as Company

A user account can be verified as a company account. Accounts that are company verified are allowed the following exemptions from these terms: A company may have several active user accounts at any time, provided they are all company verified and operated by an employee of the company. Each company verified account is personal to the employee operating it. A company may have active advertisements from several accounts with the following exceptions: Ads are not allowed to overlap between accounts. E.g. you’re not allowed to create advertisements using the same limits with the same price in the same payment method category in the same country. Multiple advertisements for the same payment method in the same country are not allowed if they have the same price and don’t have at least one of the following differences: Minimum and Maximum transaction limit is not allowed to overlap.

9. Disputes with Monero Trades

If the buyer and seller of a Monero trade are in disagreement over a trade either party or Moneroplace may initiate a dispute. Disputed trades are resolved by Moneroplace.com support staff. Moneroplace.com support resolves disputes by carefully evaluating the terms of trade, payment evidence, trade chat messages, user reputation, other data submitted to us by our users and data collected by us as part of the privacy policy. Moneroplace will review the evidence and it will direct the cryptocurrency from the arbitration bond to the party who in Moneroplace's reasonable opinion is entitled to own it under the terms of trade. When sellers turn unresponsive, we will resolve the dispute to the buyer if we are confident the seller has received valid payment from the buyer. If the buyer is unresponsive the seller may dispute the trade and we will resolve the dispute to the seller. After the trade has been finalized by the seller, cancelled by the buyer or automatically cancelled due to not being marked as paid the trade is considered finished and cannot be disputed, reversed or altered. Providing fraudulent information or documents in a dispute or making false claims or otherwise trying to force a certain outcome of a disputed trade is considered a violation of this agreement. If payment details are provided outside of Moneroplace the dispute may be resolved without taking the payment details into consideration. The parties agree that except in cases of gross negligence or fraud, Moneroplace's decision is final and binding on the parties and there is no appeal from such decision.

10. Online Privacy Notice

Your privacy is important to us. To better protect your privacy, we provide a notice explaining our online information practices and the choices you can make about the way your information is collected and used at this site. Click here to read the Privacy Statement which forms part of these Terms of Service.

11. Trademarks and Copyrights

This site and all materials incorporated by Moneroplace.com are protected by copyrights, or other proprietary copyrights. Some of the logos or other images incorporated on this site are also protected.

12. Your Use of Material

Your right to make use of this site and any material or other content appearing on it is subject to your compliance with these Terms of Service. Modification or use of the material or any other content on this site for any purpose not permitted by these Terms of Service may be a violation of the Copyright and is prohibited. You may access and display material and all other content displayed on this site for non-commercial, personal, entertainment. The material and all other content on this site may not otherwise be copied, reproduced, republished, uploaded, posted, transmitted, distributed or used in any way unless specifically authorized by Moneroplace.com

13. Disclaimer of Warranties/Liability

Your use of this site is at your own risk. Moneroplace does not facilitate or provide brokerage, exchange, payment, escrow, remittance or merchant services. Moneroplace is only an introductory and information service, and, to the maximum extent permissible by law, is not responsible for any actions of its users including, without limitation, representations by any users regarding funds (cryptocurrency or currency) having been transferred or any ownership of cryptocurrency or funds. Moneroplace.com and all the materials, information, software, facilities, services and other content are provided 'As Is' and 'As Available' without warranties of any kind, either expresses or implied. Moneroplace.com does not warrant that the functions contained in this site will be available, uninterrupted or error-free, that defects will be corrected, or that Moneroplace.com or the servers that make them available are free of viruses or other harmful components. Moneroplace.com does not warrant or make any representation.

14. No Investment Advice

If any investment or trading signal shall be received through our services by you, it should not be considered as recommendation regarding a particular course of action and/or investment advice of any kind. Any opinion-related kind of information expressed on our service are published for information-related purposes only and do not amount towards any investment advice, nor they are to be considered any kind of official trading course of action. They are subject to change without prior notice. In the event any of the assumptions do not prove to be true, results are likely to vary substantially. There is no guarantee that investment strategies expressed on our service will achieve desired results under all market conditions, especially in long term. No representation is being made that any account, product or strategy will or is likely to achieve profits, losses, or results similar to those discussed, if any. Our service may contain estimates, statements and/or projections that may be by some considered ‘forward-looking statements’. They are inherently speculative and based on current available information and possible projections about future trends and events. As such, they are subject to multiple risks and numerous uncertainties. Actual results of application of those strategies may drastically differ, based on many unforeseeable variables. We take no obligation to update or revise any forward-looking statements posted by us and any of our users.

15. Service Performance

Any market data provided by Moneroplace is given as it is, with all its faults and potential technical difficulties. Moneroplace makes no representations nor warranties related to this data. Our service may at times rely on third party services to retrieve and process market data, including price data related to potential assets, currencies or instruments traded through our service. At times these third party services may go offline and/or not reflect real market information. Any data seen on our service may at times lead you to bad trade decisions based on technical malfunctions. We will do our best to notify you about any inaccuracies, but deny any liability deriving from badly placed trade entries (including trades entered into at inaccurate market price), market or price movements that may arise when such external services are unreachable or unreliable resulting in misleading information. By using our services, you agree that all trades are final and irreversible, including decisions that may have occurred as a result of incorrect data displayed by us or third party providers that we interact with. By using our service, you have to notify us in the event that you know of any of the Services malfunctioning or a trading or other error occurring.

16. Indemnification

You agree to indemnify Moneroplace as well as its contractors, its licensors and respective directors, officers, agents and employees from and against any kind of claims and expenses, including attorney’s fees, arising out of your using of our services, including but not limited to:

  • breach by you of these Terms;
  • unauthorised use of your Moneroplace account;
  • act or omission (including any negligence, unlawful conduct, wilful misconduct or fraud) by you in relation to your use of Moneroplace's services;
  • third party claim against us in relation to your use of Moneroplace's services;
  • any action taken by Moneroplace at your request in respect of your account, trade or dispute;
  • any inaction or delay on your part in respect of any dispute, including any failure by you to respond to a request for information by us within the time required by us;
  • any failure by you to comply with any reasonable recommendation made by Moneroplace;
  • infringement of intellectual property rights by you;
  • any actions or inactions of third party service providers.

19. Absence of Waiver

Any failure or delay by Moneroplace to enforce any of the Terms of Service or exercise any right under the Terms of Service will not be deemed to a waiver to any extent of Moneroplace rights.

20. Severability

If any of Terms and Conditions a forementioned in these Terms of Service is found to be invalid and/or unenforceable under any applicable law, it shall not render these Terms unenforceable and/or invalid as a whole, and such provisions shall be deleted without any effect on remaining provisions whatsoever.

21. Survival

If any of provisions aforementioned in these Terms of Service are to be found void, invalid, unenforceable or illegal by a court of law, validity and enforceability of other provisions shall not be affected in any way. If any provisions are to be declared unenforceable, you agree to an amendment made by Moneroplace to provide for the enforcement of those provisions to the fullest extent permitted by applicable law.

22. Entire Agreement

These Terms of Service, any legal notices and disclaimers issued on this website, constitute an entire agreement between you and Moneroplace in relation to you use of our service, and overrule any prior agreements and understandings with respect to the usage of its website and services.

23. Limitation of Liability

Moneroplace.com does not accept any liability for any loss or damage, direct or indirect, resulting from any use of, or inability to use, Moneroplace.com or the material, information, software, facilities, services or other content on Moneroplace.com, regardless of the basis upon which liability is claimed and even if Moneroplace.com has been advised of the possibility of such loss or damage. Without limitation, you (and not Moneroplace.com) assume the entire cost of all necessary servicing, repair or correction or correction in the event of any such loss or damage arising. Except in the case of gross negligence or fraud in resolving a dispute, and to the fullest extent permitted by law, Moneroplace is not liable for any breach of these Service Terms, or any act or omission (including any negligent act or omission) of Moneroplace in connection with these Terms or any services supplied by Moneroplace. If we were grossly negligent in resolving a dispute, then our liability is capped to the lower of USD$10,000 or the fees, commissions and charges paid to us in respect of the trade(s) giving rise to the claim. Under no circumstances, including in cases of gross negligence or fraud, are we liable to you for any consequential loss suffered by you (including any loss of profit).

24. Terms that Survive Account Closure

The following terms in these Service Terms continue to apply after the closure of your account:

  • Clause 3 – Moneroplace arbitration protection fees;
  • Clause 9 – Disputes with cryptocurrency trades;
  • Clause 14 – Resolution of Disputes;
  • Clause 18 – Indemnification;
  • Clause 23 – Limitation of Liability

25. Messages

The materials, informations and opinions included and/or expressed in or on the messages, feedbacks, advertisements or other pages on this site are not necessarily those of Moneroplace.com or it's affiliated or related entities or content providers. Moneroplace.com is not responsible to monitor or review the messages, feedbacks or advertisements and the content of the messages, feedbacks or advertisements is not the responsibility of Moneroplace.com. Moneroplace may remove or modify any content without notice of liability at any time in it's sole discretion. Any use of the messages, feedbacks, advertisements or any other content on this site will be at your own risk and will be subject to the disclaimers and limitations on liability set out above.

26. Submissions, Postings and Emails

Moneroplace.com is always interested in hearing from you. It is, however, our policy that we will not accept or consider unsolicited submissions of concepts, stories, or other potential content. Therefore, please do not send Moneroplace.com any unsolicited submissions. From time to time, areas on this site may expressly request submissions of concepts, stories, or other potential content from you. Where this is the case, please carefully read any specific rules or other terms and conditions which appear elsewhere on this site to govern those submissions, since they will affect your legal rights. If no Additional Terms govern those submissions, then these Terms of Service will apply in full to any submissions you make. Please act responsibly when using this site. You may only use this site and its contents for lawful purposes and in accordance with applicable law and you are prohibited from storing, distributing or transmitting any unlawful material through this Site. You recognize that storing, distributing or transmitting unlawful material could expose you to criminal and/or civil liability. You agree that if a third party claims that material you have contributed to the Site is unlawful, you will bear the burden of establishing that it is lawful. You understand and agree that all materials publicly posted (other than by Moneroplace.com) or privately transmitted on or through this site are the sole responsibility of the sender, not Moneroplace.com, and that you are responsible for all material you upload, post or otherwise transmit to or through this site. We at Moneroplace.com require that you do not post emails or submit to or publish through Forums or otherwise make available on this site any content, or act in a way, which in our opinion:

  • libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive;
  • seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;
  • infringes any intellectual property or other right of any entity or person, including violating anyone's copyrights or trademarks or their rights of publicity;
  • violates any law or may be considered to violate any law;
  • you do not have the right to transmit under any contractual or other relationship (e.g., inside information, proprietary or confidential information received in the context of an employment or a non-disclosure agreement);
  • advocates or promotes illegal activity;
  • impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content;
  • advertises any commercial endeavor (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as specifically authorized on this Site;
  • solicits funds, advertisers or sponsors;
  • includes programs which contain viruses, worms and/or 'Trojan horses' or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications;
  • disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via the Site;
  • copies any other pages or images on this site except with appropriate authority;
  • includes MP3 format files;
  • amounts to a 'pyramid' or similar scheme;
  • amounts to 'data warehousing' (i.e., using any web space made available to you as storage for large files which are only linked from other sites). You must provide a reasonable amount of content to accompany such material in order that at least some of the traffic to your site comes directly via us;
  • disobeys any policy or regulations established from time to time regarding use of this site or any networks connected to this Site; or contains links to other sites that contain the kind of content, which falls within the descriptions above.

In addition, you are prohibited from removing any sponsorship banners or other material inserted by Moneroplace.com anywhere on this Site (e.g., on any web space made available for your use).

27. System Abuse

Without limitation, you agree not to send, create or reply to so called mailbombs (i.e., emailing copies of a single message to many users, or sending large or multiple files or messages to a single user with malicious intent) or engage in spamming (i.e., unsolicited emailing or messaging for business or other purposes) or undertake any other activity which may adversely affect the operation or enjoyment of this site by any other person. You may not reproduce, sell, resell or otherwise exploit any resource, or access to any resource, contained on this Site.

28. Security

Any passwords used for this site are for individual use only. You shall be responsible for the security of your password (if any). Moneroplace.com shall be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that Moneroplace.com considers insecure, Moneroplace.com will be entitled to require this to be changed and/or terminate your account. You are prohibited from using any services or facilities provided in connection with this site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g. password guessing programs, cracking tools or network probing tools) are strictly prohibited. If you become involved in any violation of system security, Moneroplace.com reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents.

29. Investigations

Moneroplace.com reserves the right to investigate suspected violations of these Terms of Service, including without limitation any violation arising from any submission, posting or e-mails you make or send to any Forum. Moneroplace.com may seek to gather information from the user who is suspected of violating these Terms of Service, and from any other user. Moneroplace.com may suspend any users whose conduct or postings are under investigation and may remove such material from its servers as it deems appropriate and without notice. If Moneroplace.com believes, in its sole discretion, that a violation of these Terms of Service has occurred, it may edit or modify any submission, posting or e-mails, remove the material permanently, cancel postings, warn users, suspend users and passwords, terminate accounts or take other corrective action it deems appropriate. Moneroplace.com will fully co-operate with any law enforcement authorities or court order requesting or directing Moneroplace.com to disclose the identity of anyone posting any e-mails, or publishing or otherwise making available any materials that are believed to violate these Terms of Service.

30. Service

Moneroplace.com reserves the right to modify or discontinue, temporarily or permanently, all or any part of this site and/or any software, facilities and services on this site, with or without notice, and/or to establish general guidelines and limitations on their use.

31. Third-Party Sites

This site may link you to other sites on the Internet. These sites may contain information or material that some people may find inappropriate or offensive. These other sites are not under the control of Moneroplace.com, and you acknowledge that (whether or not such sites are affiliated in any way with Moneroplace.com) Moneroplace.com is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of any site by Moneroplace.com or any association with its operators. Moneroplace.com cannot ensure that you will be satisfied with any products or services that you purchase from any third-party site that links to or from Moneroplace.com since other sites/stores are owned and operated by independent web masters/retailers.

32. Jurisdictional Issues

Users of Moneroplace.com are themselves responsible for making sure they are in compliance with legislation of the jurisdiction they operate in. The Materials and all other content in this site are presented solely for the purpose of providing entertainment and information and promoting programs, films, music, and other products available. The site is controlled and operated by Moneroplace.

Privacy Policy

Moneroplace.com is committed to protecting the privacy of its visitors. The policy statement provides our visitors with an overview of the measures we have taken to show our commitment to this policy.

Cookie Policy for Moneroplace.com

What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out. We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in. When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies
In some special cases we may also use cookies provided by trusted third parties.

More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact our support regarding that.

Opting Out

Users who sign up for Moneroplace may automatically receive Newsletters. Should users later decide to opt-out from receiving this information please contact us and you will be removed from our database and no longer receive future communication.

Links

This web site contains links to other sites. Moneroplace.com is not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this web site.

Online Payment Methods

Moneroplace or Moneroplace.com is not associated with any of the trademarks which might appear visible in the Online Payment method lists or advertisement details. Including, but not limited to Alipay, AstroPay, BPAY, CashU, Chase Quickpay, Dwolla, Easypaisa, EgoPay, Amazon Gift Card Code, Apple Store Gift Card Code, Ebay Gift Card Code, iTunes Gift Card Code, Starbucks Gift Card Code, Steam Gift Card Code, Walmart Gift Card Code, Google Wallet, Hal-cash, hyperWALLET, Interac e-transfer, MobilePay FI, MobilePay, MobilePay NO, Moneybookers / Skrill, Moneygram, MoneyPak, M-PESA Kenya (Safaricom), M-PESA Tanzania (Vodacom), Neteller, NetSpend Reload Pack, Paxum, Payeer, Paym, Paypal, PayPal My Cash, PaySafeCard, Perfect Money, Pingit, PYC, PostePay, QIWI, Reloadit, RIA Money Transfer, Serve2Serve, SolidTrustPay, Square Cash, Superflash, Swish, Tigo-Pesa Tanzania, Transferwise, Ukash, SecureSpend (Vanilla), Venmo, Vipps, Walmart 2 Walmart, WebMoney, Western Union, Xoom, Yandex Money or any other payment method. Moneroplace.com does not itself support these payment methods, or claim to be in partnership with them. Also, services provided by Moneroplace or Moneroplace.com are not authorized, approved, endorsed or sponsored by any of the payment methods listed above or their respective trademark owners. Payment method listings are visible on Moneroplace.com for informative purposes only. Trademarks which might appear visible on Moneroplace.com website, belong to the respective trademark owners alone.

Competitions

Moneroplace.com may occasionally run competitions with other web sites and we will ask visitors for their contact information. Any information that you supply will be held in the strictest confidence and will only be used in conjunction with the competition. In order for visitors to take part in the competitions you must be a member of the Moneroplace Forum.

Data Retention Policy

We do not collect any metadata from customers. We have IP address logging disabled on all of the following end-points of our service: reverse-proxies, caching servers and backend servers (API). Exchange-related information such as from/to/refund addresses of operations are deleted from our service after each transaction, except when users decide to remove exchange-related information by themselves by pressing a "Delete data" button available within complete exchange operations, immediately making all the exchange operation data unrecoverable and not available for further extraction/querying. Messages and file attachments related to trades are stored for 180 days after the trade closes.

If Your Request Involves Imminent Risk of Death or Serious Bodily Harm

If you are a law enforcement agent requesting information from Moneroplace that is likely to prevent death or serious bodily harm, you may contact us on an expedited basis. Together with the appropriate documents listed above, send an email to [email protected] with "IMMINENT RISK" in the subject line. In the body of the email, include a brief attestation describing the imminent risk, and Moneroplace will endeavor to respond on an expedited basis. We expressly reserve all rights in considering whether or not to respond, which is on a voluntary basis and at our sole discretion, except in instances where we have been served a duly issued subpoena that has been issued through the proper legal channels.

Disclaimer

The information and data supplied in response to requests will be collected and provided to the fullest and most accurate possible extent. However, nothing in such information and data can be ensured to contain no errors, mistakes, misrepresentations or failures etc. Such errors, mistakes, misrepresentations or failures etc. can be the result of human agency, program or process imperfections. THEREFORE, NEITHER Moneroplace NOR ANY OF OUR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OUTSOURCED ADVISORS MAKES ANY REPRESENTATION, WARRANTY OR GUARANTEE WHATSOEVER WITH RESPECT TO THE INFORMATION AND DATA AND, IN PARTICULAR, AS TO THE ACCURACY OR COMPLETENESS OF THE INFORMATION AND DATA.

Nothing in this section shall be deemed or construed as non-willingness to provide the requested information and data.

Contacting The Web Site

If you have any questions about this Privacy statement, the practices, or your dealing with this web site, please contact us and your enquiry will be dealt with as soon as possible.